A receptionist for your clinic that never misses a patient's call.
When the front desk is busy with a patient in the chair, the phone keeps ringing. Voxen answers every call, books appointments into your calendar, and sends patients the details they need — so the next patient doesn't call another clinic.
Calls Voxen handles for you
New appointments
Voxen reads your calendar, offers real open slots, and sends a confirmation once the patient picks one.
Urgent calls
A chipped tooth or severe pain? Voxen forwards urgent calls to you and handles the routine ones.
Directions and intake forms
After the call, Voxen texts the patient your address, an intake form, or a payment link.
After-hours and holiday calls
Voxen picks up 24/7, including weekends and holidays, so patients always reach someone.
What a call sounds like
An example call. The business is fictional.
In your callers' language
- English
- हिंदी
- मराठी
- தமிழ்
- Hinglish
- + more
Voxen follows callers who switch languages mid-call, such as between Hindi and English.
Works with your tools
- Practo for clinics already listed on Practo
- Google Calendar or Calendly for appointment slots
- Razorpay for payment links sent after the call
- WhatsApp Business for follow-up messages
Questions
Can Voxen book appointments for my clinic?
Yes. Voxen reads your calendar, offers patients real available slots, and sends a confirmation. It works with Google Calendar and Calendly, and integrates with Practo.
What happens when a patient calls with an emergency?
You decide which calls count as urgent. Voxen forwards those calls to you or your team and handles routine requests such as bookings and directions.
Plan call routing and escalationCan Voxen talk to patients in Hindi or Marathi?
Yes. Voxen speaks English, Hindi, Tamil, Marathi, Telugu, Bengali, Kannada, Gujarati, Punjabi, and more, and can follow a patient who switches languages mid-call.
How is patient call data handled?
Depending on how your clinic configures Voxen, the service may process call audio and transcripts. Your clinic is responsible for telling callers when a call may be recorded or transcribed and for obtaining any consent the law requires.
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